The Process

Consultation

Develop your requirement

Design

Map cameras and coverage

You approve design

Offer

Deliver BoM and invoice

You decide

Fulfillment

Ship, track and deliver equipment

Activation

Install and make operational

Property
Protected

No-cost design, kit list & invoice—all yours to keep

Step 1

Remote Discovery Consultation

What we do:

We learn your desires, your security vulnerabilities, and goals by discussions via phone, email, or—only if you wish—in person. We use a scoping questionnaire that assists in producing your customized Statement of Work.

We deliver:

A detailed, agreed-upon understanding of what you want in your system with no high-pressure, in-home sales pitch.

Step 2

Satellite Mapping, Design & Expert Peer Review

What we do:

We apply software on a satellite view of your property to determine camera angles and property coverage areas. This schematic blueprint is then reviewed by Backstreet engineers, ensuring absolute technical accuracy.

We deliver:

An expert-certified layout with optimized coverage and a summary that accurately and comprehensively captures your needs and desires before you make a purchase decision.

At this point, the design is sent to you via email for your consideration and/or changes if necessary, and subsequently, your approval.

Step 3

Transparent Kit List & Offer Generation

What we do:

We select the cameras and hardware that best match your requirements—always considering cost—and then deliver, by email, an itemized proposal and offer.

We deliver:

A detailed, itemized proposal featuring factory-direct retail equipment pricing with an exclusive 10% authorized dealer hardware discount* and no surprise costs or hidden fees, allowing plenty of time for you to make a no-pressure purchase decision.

* Installation labor is not discounted.

At this point you have 30 days to make a purchase decision by either approving our offer or allowing it to expire.

Step 4

Order Fulfillment

What we do:

When we receive your payment, we immediately handle the procurement logistics to have the hardware shipped and tracked free to your property. Once onsite, you establish an installation date.

We deliver:

NDAA-compliant equipment is shipped from Utah-based Backstreet by U.S. carrier. Rare delays are announced.

Step 5

System Activation

What we do:

Perform or assist with the installation and activation of the system. If you choose DIY, the system is easily activated with assistance from the Backstreet Help Desk—it’s a plug-and-play procedure. I will be in the loop throughout.

We deliver:

A working home or business-defense network AI protecting your property with a 5-year hardware warranty and free technical support.